RETURNS & EXCHANGES
If you want to swap your product for another one then you may write an email to email@example.com or leave us a WhatsApp. Please mention your desired exchange piece along with the invoice no. We do not entertain refund & cancellation requests.
Please Note- During festivals, pandemics or adverse weather conditions your shipment could get delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.
Shipping for all orders across India & Qatar is free. Once you place an order your product would be delivered within 15-18 working days. Shipment time of the order starts from the day of receipt of the payment against it.
For all international shipments please leave us an email to firstname.lastname@example.org or leave us a WhatsApp on +91 84518 09024 and we will guide you through the process.
Though we use some of India’s largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your goods reach you.
We may collect your session, contact and order information on our server and on your browser in the form of session storage or cookies. We will NOT share it with any third party, other than those necessary to make the delivery of the product to you, marketing material to you and improvement purposes. We may send marketing material in the form of emails or common digital mediums, to your contact information also. We may also study your spending patterns to improve our service offering. THEA DESIGN reserves the right to make alterations to this policy in the future without notice.